“How fast do you ship?”
We typically ship orders in 3-5 business days. Due to the effects of the COVID-19 pandemic, shipping times may be delayed.
If we are waiting on ingredients or otherwise out of stock, we will let you know and ship your items as soon as they are available.
“What is your return policy?”
We offer 100% Satisfaction Guarantee on all Sweetbody Laboratories’ products - if you’re not completely satisfied with your purchase from us, we’ll send you a full refund minus the shipping cost.
If your order arrives damaged, let us know + send us a picture, and we will replace any damaged items for free.
Due to their nature, we cannot accept physical returns of our products.
"What is Arnica?"
Arnica Montana is a flowering herb, in the Sunflower family. It is a medicinal herb, used for centuries in many cultures for natural pain relief and to promote rapid, clean wound healing. Dried arnica flowers can be made into a poultice, tincture, or infused into oil.
Topical application of Sweetbody Arnica oil may assist the body's natural healing process by stimulating the immune system while providing powerful pain relief and decreasing inflammation.
Arnica is also one of the key ingredients that may promote bug bite relief from itchiness and inflammation.
"What is Calendula?"
Calendula Officianalis is also a flowering, medicinal herb, in the Marigold family. It is also a medicinal herb, used for centuries in many cultures to decrease inflammation, soothe irritated skin, and promote soft tissue regrowth without the formation of scar tissue. Dried calendula flowers can be made into a poultice, tincture, or infused into oil.
Calendula assists regeneration of healthy skin and soft tissue at the cellular level, and helps the injury site to heal quickly from the inside out.
Calendula is often called "The Mother of the Skin" for its many healing properties.
Calendula is highly anti-inflammatory, anti-bacterial, anti-fungal and is soothing to many itchy or irritated skin conditions.
“Are your products Vegan / Vegan-friendly?”
None of our products or ingredients are tested on animals. Sweetbody oils and bath soaks are vegan; the balms contain organic local (Pacific Northwest) beeswax.
"What are the benefits of using your products?"
Sweetbody Arnica oils, balms, and bath soaks are versatile in their usability and may provide MANY benefits to the skin and body.
Here are a few:
- May reduce muscle soreness after exercise and improve muscle recovery time
- May relieve the pain of an acute injury and speed up the body's natural healing process
- May reduce localized inflammation
- May expedite soft tissue healing including bumps, bruises, burns, and bugbites
- May decrease chronic pain with regular application
- Helps to ease joint stiffness and pain, even arthritic pain
- Promotes functional, pain-free movement by increasing circulation and decreasing inflammation
- Our Recovery and Grounding essential oil blends may help decrease tension and stress held in the body, through both aromatherapy and topical EO application.
- The balm specifically may help to soothe itchy or irritated skin conditions such as: psoriasis, eczema, dermatitis, chafing, sunburns, scrapes, hangnails, dry skin, mild-moderate burns, scar healing, bug bites and more!
"What is the difference between Recovery blend and Grounding blend?"
All Sweetbody Labs’ products contain our proprietary blend of Organic, Herbal-Strength Arnica and Calendula oils. We make both our Arnica and Calendula oils in-house, infused into organic cold pressed olive oil, to ensure an optimal, high-concentration formula for pain relief.
The difference between the Recovery and Grounding blend is the essential oil blends, each carefully formulated for synergy and to support and enhance the properties of Arnica and Calendula. The amount of Arnica and Calendula oils are the same concentration in both products.
Some choose their favorite based on scent/aromatherapy of the blend, others choose based on the specific healing properties of an essential oil in the blend.
Recovery, our original formula, was created to assist the Arnica/Calendula oils in helping to alleviate acute pain and decrease inflammation. This blend contains essential oils to promote rapid relief, expedite pain relief of acute injury, and decrease joint pain. Recovery blend has a fresh, citrus aroma.
Grounding, our second formula, was created to help alleviate pain caused by stress and tension. This blend contains essential oils to promote calming, grounding, and stress relief, and has a stimulating ginger-peppermint aroma.
Many prefer Grounding blend for tension headaches and migraines.
It’s our opinion that Grounding blend is also the better choice for applying to bug bites.
"Are there any precautions I should know about before using Arnica products?"
DO NOT use Sweetbody Arnica or Arnica + Hemp products internally. They contain pure, Organic ingredients, but they are full strength plant oils and highly concentrated, designed for external use only.
If you have sensitive skin, test the product on a small area of your skin first.
ARNICA* IS CONTRAINDICATED FOR PREGNANCY.
DO NOT USE ARNICA IF YOU ARE PREGNANT OR NURSING WITHOUT FIRST CONSULTING YOUR DOCTOR.
Our balms contain Organic Pacific Northwest beeswax. Recovery and Grounding blends both contain Lavender essential oil. See product page for complete list of ingredients and essential oils.
ALLERGIES - PRODUCTS MAY CONTAIN: BEESWAX, LAVENDER, EUCALYPTUS
*If you have questions about Arnica, Calendula, or essential oils as they pertain to your specific conditions, we recommend you consult with your trusted healthcare practitioner before using our products.
"How do you use the oil?"
Sweetbody Arnica (and Arnica + Hemp) Recovery and Grounding oils are very versatile and can be applied directly to the source of pain - roll it on where it hurts.
We use the oils for application on sore muscles, stiff joints, chronic pain areas, headaches, and any bumps and bruises.
We use it before and after athletic activity to minimize pain, optimize circulation, and to help improve recovery time from DOMS (delayed onset muscle soreness).
We also love using the oil for headache relief - rolling on our temples, back of the neck, around the forehead, or wherever we feel the pain or tension.
Just roll the oil on where it hurts - (DO NOT use internally). The oil can be applied easily using the rollerball, which helps avoid oily hands when you’re on the go, and also works as a mini massage tool.
Our customers and massage clients tell us they feel pain relief in 2-5 minutes after application. Apply the oil as often as needed.
"How do you use the balm?"
Sweetbody Arnica balm can be applied anywhere on the skin. It works best when rubbed in, and when your tissue is warm - like after a hot shower, exercise, or during massage therapy.
We tell people to "Rub it where it hurts." The balm absorbs quickly for fast pain relief and leaves skin feeling softer and more supple.
We think the balm is the best choice for chronic pain, especially back pain, and for soothing to stiff joints.
We also love to use it as a hand lotion when we have dry skin, and we recommend it to our older clients suffering from arthritis pain in their hands - it may promote pain relief plus moisturize and condition dry and delicate skin.
We use Sweetbody Arnica balm before and after exercise - it’s easier to rub into stiff muscles and joints, and for applying arnica to larger areas of the skin such as low back and hips.
We also keep the balm on hand to soothe itchy or irritated skin moments, take the sting out of sunburns, and to use as an ointment under a bandage for minor scrapes, cuts, and burns.
"Where can I find your products?"
We're proud to offer Sweetbody products at local retailers, massage therapy clinics, chiropractic clinics, and naturopathic healthcare establishments.
Interested in retailing and/or using our in your massage, chiropractic, or healthcare practice? Ask about wholesale.
Here's our list of retailers: Where to Find Sweetbody
"Where is your massage practice located?"
Sweetbody Labs’ co founders Debi and Rebecca practice massage therapy in NE Portland, Oregon at their clinic: Unwind Therapeutic Massage.
11-1-2020 update: Unwind is still (temporarily) closed due to COVID-19 pandemic.
‘How often do you apply the oil or balm?’
Everyone’s body is different; so... it depends.
If we have an area of chronic pain, we apply the balm in the morning and at night, where it hurts and also the surrounding area. We recommend applying the balm or oil after a warm bath or shower so it can penetrate deeper and absorb more quickly into the skin and soft tissue.
If we have an acute injury, we may apply as often as needed - multiple times daily.
If we have an injury that is still healing, such as an open wound, we would apply the balm or oil around the edges of the wound. This may help improve healing time and minimize scar tissue.
Once the wound has closed, we would continue to apply and massage the oil or balm into the healing tissue regularly to help the injured area recover with less scar tissue restricting functional movement.
If we are going to exercise or do an athletic activity, we may apply the oil or balm prior to our workout or activity, on the areas that normally get stiff, sore, or otherwise cranky. And we apply again post-event - after a hot shower.
Bottom Line: In our experience, it is ok to apply the oil or balm as much and as often as needed. We (the co-founders) have used the balm in thousands of full body massages, and also apply to our own bodies daily.
"Can you take a Sweetbody Arnica bath every day?"
Yes. See next question for a more detailed answer.
"How much Sweetbody Arnica bath soak do you use in a single bath?"
For a single full body bath, we use 2.5 oz. - 8 oz. of any Sweetbody Arnica or Arnica + Hemp bath soak.
For a foot soak, we use anywhere from 2.5 oz. to 16 oz. of any Sweetbody Arnica or Arnica + Hemp bath soak.
For an injured foot soak, we use up to 16oz of any Sweetbody Arnica or Arnica + Hemp bath soak in a lukewarm or cold foot bath, and we soak 20 - 60 minutes, depending, and follow with the corresponding oil or balm from foot to hip.
We would recommend taking no more than (2) Sweetbody Arnica baths (including foot baths) daily.
"What is Sweetbody Infused: Arnica + Hemp?"
Sweetbody Infused is our newest product category - all the excellence of Sweetbody’s original products infused with full spectrum Craft Hemp oil.
"Are your Sweetbody Infused products third-party tested?"
Yes, every batch of our hemp products are third party tested by a local partner, Pixis Labs. We post third party test results on our website, and you’re always welcome to contact us directly for more information.
"What is 'Craft Hemp Flower'?"
Craft Hemp is flowering cannabis plants that have been cultivated to have high CBD and low THC, below the federal legal limit of .03% delta-9 THC.
Craft Hemp is also strain specific, like ‘regular’ cannabis - made up of a determinable set of terpenes, flavonoids, and cannabinoids. The main cannabinoids for pain and inflammation relief - THC and CBD - exist on a continuum - when one is larger the other will be smaller.
So, Craft Hemp is cannabis plants cultivated to produce very low levels of THC (again, below the legal limit) and higher levels of CBD.
We use strain-specific Craft Hemp flower to make our full spectrum oil.
If you’d like to learn more about CBD, THC, and Hemp, please take this free introductory course from local hemp farm East Fork Cultivars. It’s comprehensive, easy to understand, and we highly recommend it, especially if you have questions about Hemp or CBD.
What does “full spectrum ingredients” mean?
“Full Spectrum” is a term used to indicate that we use whole plant ingredients in the oils we manufacture, and the essential oils we use in our products.
For example, Instead of menthol, which is a chemical compound, we use pure, cold pressed “full spectrum” Peppermint essential oil, which contains menthol.
When applied to Hemp, ‘full spectrum’ means the product contains the full spectrum of cannabinoids, flavonoids, and terpenes that exist in the particular cultivar of the whole hemp flower, or plant, from which the oil was extracted, instead of just the one cannabinoid - CBD. Instead of CBD isolate powder, Sweetbody Laboratories uses the whole Hemp flower in our lipid extraction process.
We use whole plant ingredients to maintain the quality and integrity of whole plant solutions for the whole body.